FAQ

Q.1. What are the salient features of ‘Ashirwad Publication’ books ?
Ans. 1. Written in very simple (to the point) language and easy to grasp.
2. Exclusively covers complete syllabus of RTU, BTU and other Technical Universities for B.Tech. students.
3. Provides a comprehensive course coverage of the subject.
4. Concise and to the point description of topics.
5. Numerous diagrams and illustrations supporting the theoretical concepts.
6. Eminently suitable for self study.
7. Contains extensive list of exercises.

Q.2. Whom should i contact in case of any queries related to a particular subject?
Ans. You can communicate with us by way of telephone (91-141-4046519, 2741519) /post/email or through any other means of communication which is convenient to you and certainly your queries will be taken care of at info@ashirwadpublication.com

 
Q.3. How to get complementary/specimen copies of Ashirwad Publication books?
Ans. Usually our sales representatives provide specimen copies to teachers/principals at their respective schools/residence/coaching institutes. In case you are not able to get a copy, you can send a mail at info@ashirwadpublication.com along with your id.
 
Q.4. For which boards, you publish books?
Ans. We publish books for 
1. B.Tech. Books for RTU, BTU and other Technical Universities. 
2. State Level Competition Exam books for Rajasthan State specially RPSC-RAS Pre. & Main Exams and other similar examinations.
 
Q.5. What other category of books you distribute or sell ?
Ans. We have a wide variety of books you can buy from our website. Please check sections books by category or sub-category.
 
Q.6. If we don’t find the book of your publication at our nearest bookshop, what shall we do?
Ans. Call us at our customer support (Monday- Saturday: 11:00 AM to 06:00 PM). Our staff will assist you or you can place direct order to us through our website.
 
Q.7. How do we know that your book is being published?
Ans. You can visit our website www.ashirwadpublication.com or call us at customer support (Monday- Saturday: 11:00 AM to 06:00 PM).
 
Q.8. Do you Ship Internationally ?
Ans. We currently do not ship internationally.
 
Q.9. How do I track my order ?
Ans. You can visit our website www.ashirwadpublication.com or call us at our customer support (Monday- Saturday: 11:00 AM to 06:00 PM).
 
Q.10. How can I cancel, change or return my order ?
Ans. Please read our Cancellation & Replacement policy page.
 
Q.11. How long will it take to get my package ?
Ans. We usually dispatch your package within 1-2 business days from our warehouse and our delivery partners usually take 2-5 days to deliver the order to you. However, you can track your order by tracking details.
 
Q.12. What payment methods are available ?
Ans. We currently offer Razorpay payment gateway which can accept any Credit & Debit Card including Visa, MasterCard, RuPay, etc., Bank Transfer, UPI, and PayTm, PhonePe, & more wallets. We currently do not offer Cash on Delivery (CoD) orders.
 
Q.13. Do you provide any warranty ?
Ans. We only provide warranty on the damaged product or wrong product received by you. You have to send the mail to us at info@ashirwadpublication.com after recieving your order.
 
Q.14. What Shipping methods are available ?
Ans. The shipping methods available to you are determined on your shipping address. Please note that we offer a flat shipping rate.
We currently use DTDC India, On Point Express, Registered / Speed-Post and a few more Logistics companies, which ship our orders and provide you with your shipment.